Our leading partners

Our travel insurance policies are handled by UK Underwriting Limited and underwritten by a panel of insurers including AXA Insurance and Primary Insurance Company Limited.

UK Underwriting Limited and Primary Insurance Company Limited are members of the Primary Group. To find out more, please visit www.primary-group.com or write to Primary Insurance at the address on the contact us page. Remember, if you need to make a claim, please call for a claim form no later than 31 days after the event by:

Calling: Simple Travel Insurance Claims Service on 0844 412 2724

Writing to: Travellers Protection Services Claims Service, 1 Prince of Wales Road, Norwich, Norfolk, NR1 1AW

Please include all relevant documentation when you return your claim form, including your original insurance certificate and your original holiday booking invoice (no photocopies please). Remember to always keep copies for your records.